Terms of Service

Last Updated: September 10, 2025

Welcome to Kinevis, an AI-powered motion analysis platform provided by Kinevis Technologies ("we," "us," or "our"). By accessing or using our website, mobile application, or services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Service.

1. Use of the Service

  • Eligibility: You must be at least 18 years old or have legal guardian consent to use the Service. Institutional users (e.g., sports clubs, clinics) must have authorized access.
  • Permitted Use: The Service is for personal or professional use, including motion analysis, performance tracking, and telehealth monitoring, as outlined in our plans (Basic, Pro, Business).
  • Prohibited Use: You may not use the Service for illegal activities, reverse-engineering, or unauthorized data access. Sharing accounts without permission is prohibited.

2. Account and Subscription

  • Registration: Users must provide accurate information during registration. You are responsible for maintaining the confidentiality of your account credentials.
  • Subscriptions: The Service offers Basic, Pro, and Business plans with varying features (e.g., video uploads, reports). Annual subscriptions offer cost savings. Payments are non-refundable except as required by law.
  • Termination: We may suspend or terminate your account for violation of these Terms, non-payment, or misuse of the Service.

3. User Content

  • Video Uploads: Users may upload videos for motion analysis. You retain ownership of your content but grant us a worldwide, non-exclusive license to process it for the Service’s functionality (e.g., gait analysis, reporting).
  • Responsibility: You are responsible for ensuring uploaded content complies with applicable laws and does not infringe on third-party rights.

4. Intellectual Property

  • Ownership: Kinevis owns all rights to the Service, including AI algorithms, software, and reports. Users may not copy, modify, or distribute any part of the Service without permission.
  • Feedback: Any feedback you provide may be used by Kinevis to improve the Service without compensation or attribution.

5. Data Protection

  • Compliance: We comply with the Turkish Personal Data Protection Law (KVKK) and EU General Data Protection Regulation (GDPR). See our Privacy Policy below for details.
  • Security: We use end-to-end encryption and secure cloud storage (AWS/Google Cloud) to protect your data.

6. Limitation of Liability

  • No Warranty: The Service is provided "as is." We do not guarantee uninterrupted access or error-free results. Motion analysis is for informational purposes and not a substitute for medical advice.
  • Liability Cap: To the extent permitted by law, our liability is limited to the amount paid for the Service in the past 12 months.

7. Governing Law

These Terms are governed by the laws of Turkey. Disputes will be resolved in the courts of Mersin, unless otherwise required by applicable law (e.g., GDPR for EU residents).

8. Changes to Terms

We may update these Terms periodically. Continued use of the Service after changes constitutes acceptance. Significant changes will be notified via email or the Service.

9. Contact Us

For questions about these Terms, contact us at info@kinevis.com

Privacy Policy

Last Updated: September 10, 2025

Kinevis Technologies ("we," "us," or "our") is committed to protecting your privacy in compliance with the Turkish Personal Data Protection Law (KVKK) and EU General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our AI-powered motion analysis platform (the "Service").

1. Data We Collect

  • Personal Data: Name, email, phone number, and billing information provided during registration or payment.
  • User-Generated Content: Videos uploaded for motion analysis, which may include images of individuals (e.g., gait recordings).
  • Usage Data: Device information, IP address, browser type, and interaction data (e.g., video upload frequency, feature usage).
  • Derived Data: Biomechanical metrics (e.g., step length, cadence) generated from video analysis.

2. How We Use Your Data

  • Service Delivery: To process videos, perform motion analysis, generate reports, and provide personalized feedback (e.g., exercise recommendations).
  • Account Management: To manage user accounts, process payments, and communicate updates or support.
  • Improvement: To enhance the Service’s AI algorithms and user experience through aggregated, anonymized data.
  • Legal Compliance: To comply with KVKK, GDPR, and other applicable laws.

3. Legal Basis for Processing (GDPR)

  • Consent: For processing videos and personal data when you upload content or use the Service.
  • Contract: To fulfill our obligations under the Terms (e.g., providing analysis for subscribed users).
  • Legitimate Interests: For improving the Service, ensuring security, and analyzing usage trends (where not overridden by your rights).

4. Data Sharing

  • Service Providers: We share data with trusted cloud providers (e.g., AWS, Google Cloud) for processing and storage, under strict data protection agreements.
  • Institutional Users: For Business Plan users (e.g., clinics), authorized team members may access client data as per your instructions.
  • Legal Obligations: We may disclose data if required by law or to protect our rights.

5. Data Retention

  • Personal Data: Retained for as long as your account is active or as needed to provide the Service. You may request deletion at any time.
  • Videos: Deleted within 30 days after analysis unless you opt for longer storage (e.g., for progress tracking).
  • Anonymized Data: May be retained indefinitely for Service improvement.

6. Your Rights (KVKK & GDPR)

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate data.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Restriction: Limit processing in certain cases.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interests.
  • Withdraw Consent: Withdraw consent at any time, without affecting prior processing.
  • To exercise these rights, contact us at info@kinevis.com.

7. Data Security

We use end-to-end encryption, GDPR-compliant cloud storage, and regular security audits to protect your data. Videos are processed securely, and access is restricted to authorized personnel only.

8. International Data Transfers

For users outside Turkey, data may be transferred to cloud servers in the EU or US, with safeguards (e.g., Standard Contractual Clauses) to ensure GDPR compliance.

9. Cookies and Tracking

We use cookies for essential functions (e.g., login sessions) and analytics (e.g., usage trends). You can manage cookie preferences via our website settings.

10. Changes to Privacy Policy

We may update this Policy periodically. Significant changes will be notified via email or the Service. Continued use constitutes acceptance.

11. Data Controller

Kinevis Technologies, Mersin Üniversitesi Çiftlikköy Kampüsü Teknopark İdari Binası, Mersin, 33343, Turkey. Contact: info@kinevis.com or +90 536 554 71 66.

12. Complaints

If you have concerns about your data, contact us first. You may also lodge a complaint with the Turkish Personal Data Protection Authority (KVKK) or your local EU supervisory authority (GDPR).